Interactive Intelligence Case Study by Aberdeen Group

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Aberdeen Research interviewed our customer, Interactive Intelligence. In this case study Paul Weber, the Chief Business Officer, details why TopOPPS created a win-win environment for his sales team:
  • Sales mobility and speech analytics makes updates easy with a UI intended only for sales people
  • Predictive sales forecasting tells them which deals are more or less likely to close
  • Highly accurate opportunity scoring identifies deals in danger of slipping out or destined for low margin results, and reveals deals with up-sell opportunity or good momentum

See why Interactive Intelligence is “already convinced that TopOPPS is increasing their ability to more effectively manage our forecast accuracy and sales pipeline”.

Interactive Intelligence Case Study page one